Refunds & Return Policy
I want you to be completely happy with your new products. If you are not 100% satisfied with your purchase, you can return unopened products for a full refund, or exchange the product for another one, be it similar or not. You can return a product for up to 14 days from the date of purchase, less any shipping fees incurred by Wannabee. Any product return must be in the same original condition you received it in, including original packaging and must be accompanied by original receipt. Products that have been opened and used are NOT refundable, unless there is an issue with the product itself.
Custom orders are only refundable if there is a product flaw, that being said, all custom orders require a 50% non-refundable deposit.
In the event of an issue, and in conjunction with my Terms & Conditions, I ask you to please deal with Wannabee directly so I can correct any issues forthright.